At 678b, gaming is meant to be entertaining — not a source of financial stress or personal harm. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support they need to stay in control and play safely.
Mandatory KYC checks for all players
Daily, weekly, and monthly caps
Set reminders and automatic time-outs
Short-term breaks to permanent closure
678b believes that online gaming is a legitimate form of entertainment when approached with awareness and self-control. For the vast majority of players across Bangladesh — whether they enjoy cricket betting during the BPL and IPL seasons, live casino games, or slots — gaming remains a fun, recreational activity. However, 678b is also aware that for a small number of individuals, gambling can become problematic.
That is why responsible gaming is not an afterthought at 678b — it is a core part of how the platform is designed and operated. Every player account comes with built-in access to a full suite of responsible gaming tools, and our support team is available around the clock to assist any player who feels that their gaming habits are becoming difficult to manage. This page explains everything you need to know about staying in control while enjoying the 678b platform.
678b's Core Commitment: We will never market aggressively to players who have set responsible gaming limits, requested a cooling-off period, or self-excluded. Once a restriction is active on your account, promotional communications stop immediately.
Treat every session as a leisure activity with a fixed entertainment budget — never chase losses with money you cannot afford to lose.
Decide on your deposit cap, session duration, and loss tolerance before each gaming session begins — not in the heat of the moment.
Continuous play impairs judgement. Use the 678b session timer to schedule regular breaks and step away from the screen.
Alcohol, medication, or emotional distress impairs decision-making. Avoid gaming sessions when your judgement is compromised.
If gaming feels less enjoyable and more obligatory, that is an early warning sign. Contact 678b support at [email protected] before the situation escalates.
678b operates a strict minimum age policy of 18 years. This is not simply a legal formality — it reflects our genuine commitment to protecting young people in Bangladesh from the potential harms of gambling. No player under the age of 18 may register an account, make a deposit, place a bet, or participate in any promotional activity on the 678b platform.
Every new player is required to complete our Know Your Customer (KYC) identity verification process before their account is activated. This process requires submission of a valid government-issued photo ID — such as a Bangladesh National Identity Card (NID), passport, or driving licence — alongside a selfie photograph and proof of address. Our compliance team verifies the submitted documents before any real-money activity is permitted.
Parental Advisory: If you are a parent or guardian, we strongly recommend using parental control software to restrict access to online gaming platforms on shared or family devices. Tools such as Net Nanny, Bark, and similar filtering applications can help prevent underage access.
Adults Only Platform
All 678b players must be 18 years of age or older. Age verification is mandatory for every account created on the platform. Underage gambling is illegal and harmful.
National ID Card accepted
Passport accepted
Driving licence accepted
678b provides a comprehensive set of responsible gaming tools that put you in full control of your gaming activity. All tools are accessible directly from your account settings at any time.
Set a maximum amount you are permitted to deposit within a given time period. Deposit limits are available as daily, weekly, or monthly caps and take effect immediately when you reduce them.
Define the maximum net loss you are comfortable with over a daily, weekly, or monthly period. Once your loss limit is reached, your account is automatically restricted from further real-money play until the period resets.
Set a maximum duration for any single gaming session. When your session limit is reached, you will receive a prominent on-screen reminder. You can also configure automatic session time-outs that log you out after a defined period of inactivity.
Take a short break from the 678b platform for a defined period — between 24 hours and 6 weeks — without permanently closing your account. During a cooling-off period, you cannot log in, deposit, or place bets. The cooling-off period cannot be shortened once activated.
If you feel that gaming has become a serious problem, you can self-exclude from the 678b platform for a minimum of 6 months or permanently. Self-exclusion is a strong measure: your account will be suspended, your balance returned, and all marketing communications stopped immediately.
Enable periodic on-screen pop-up reminders that show you how long you have been playing in the current session, how much you have deposited, and your net win or loss position. Reality checks are designed to break the flow of continuous play and encourage mindful decision-making.
Responsible gaming at 678b is backed by six firm commitments that apply to every registered player in Bangladesh, without exception.
Every new 678b account must pass a full KYC identity check before any real-money activity is permitted. This process confirms your age, identity, and Bangladesh residency, ensuring that 678b serves only eligible adult players. No shortcuts, no exceptions — KYC is a hard gate on every account.
678b maintains a strict policy of suppressing all promotional and marketing communications to any player who has activated a responsible gaming tool — including deposit limits, cooling-off periods, or self-exclusion. We do not send bonus offers, reload promotions, or re-engagement campaigns to players who have signalled that they need a break.
Our platform analytics team actively monitors player behaviour for patterns that may indicate problem gambling — such as sudden large increases in deposit frequency, extended unbroken session durations, or rapid escalation of stake sizes. Where such patterns are detected, the 678b responsible gaming team will proactively reach out to the player to check in and offer support.
678b is committed to transparency about the statistical nature of gambling. All casino games available on the platform display their certified Return to Player (RTP) percentage. Sports betting markets show live odds that reflect true probability estimates. We do not misrepresent the likelihood of winning, and we actively discourage the belief that any betting system can guarantee consistent profits.
The 678b player support team is available 24 hours a day, 7 days a week — operating on Bangladesh Standard Time (UTC+6). Any player who contacts us with concerns about their gaming behaviour will be treated with complete confidentiality, compassion, and without judgement. Our support team is trained in responsible gaming best practices and can activate any protective tool on your behalf immediately.
Certain responsible gaming measures — specifically self-exclusion and minimum cooling-off periods — are deliberately designed to be irreversible once activated. This means that in a moment of vulnerability, you cannot simply undo a self-exclusion the same day you requested it. 678b enforces these protections firmly because we understand that impulse control is hardest precisely when you need it most.
Problem gambling does not always develop overnight. It typically progresses gradually, and the early warning signs can be easy to rationalise or dismiss. Recognising these signs early — in yourself or in someone close to you — is the most important step towards getting help before the situation worsens.
Important: If you recognise three or more of these warning signs in your own behaviour, we strongly encourage you to activate a cooling-off period or contact 678b support immediately at [email protected].
Spending more money on gambling than originally planned, despite setting a budget
Chasing losses — continuing to play in an attempt to recover money already lost
Borrowing money from family, friends, or financial services to fund gambling
Feeling anxious, irritable, or restless when not gambling or when trying to cut back
Lying to family members or colleagues about the time or money spent on gambling
Neglecting work, studies, family responsibilities, or social relationships due to gaming
Using gambling as a way to escape stress, anxiety, depression, or personal problems
Feeling a persistent need to gamble with increasing amounts to achieve the same level of excitement
The following questions are adapted from widely used responsible gaming self-assessment frameworks. Answer honestly — this is for your benefit only. If you answer "Yes" to two or more questions, we recommend speaking with our support team.
Have you ever missed work, studies, or an important family event because of time spent gambling?
Has gambling ever caused you financial difficulties, including inability to pay bills or meet regular expenses?
Have you ever felt the need to bet increasing amounts of money to feel the same level of excitement?
Have you tried to stop or reduce your gambling and found it difficult or impossible to do so?
Have you ever borrowed money or sold possessions to fund your gambling activities?
Do you gamble as a way to cope with stress, worry, loneliness, or emotional difficulties?
Have you ever felt guilt, shame, or regret after a gambling session — but continued to gamble anyway?
Have people close to you expressed concern about your gambling habits?
If you answered "Yes" to two or more of the above questions, please reach out to the 678b support team. Contacting us is confidential and free — we are here to help, not to judge.
If gambling is causing you distress, financial hardship, or affecting your relationships, please do not wait until things get worse. The 678b responsible gaming team is available around the clock, every day of the week, including Eid, Pohela Boishakh, and all public holidays in Bangladesh. All conversations are treated with complete confidentiality.
Response hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (UTC+6). We aim to respond to all responsible gaming requests within 2 hours. For urgent self-exclusion requests, response is within 30 minutes.
Log in to your 678b account and navigate to Account Settings > Responsible Gaming to access all self-service tools immediately.
Send an email to [email protected] with the subject line "Responsible Gaming Request" to speak directly with our trained support team.
Use the live chat feature within your logged-in account to instantly activate a cooling-off period or begin the self-exclusion process with the assistance of a support agent.
Responsible gaming tools are ready the moment you log in. Explore the 678b platform, review our FAQ, or check our full Terms and Conditions to understand your rights and responsibilities as a player.